Terms and Conditions

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Terms and Conditions 2016-10-24T16:41:13+00:00

Issued by drsimonsweightlossdiet.co.nz – Jarvis Health Ltd

These Terms and conditions govern the use of Liberate Yourself / drsimeonsweightlossdiet.co.nz online service including shopping, participation in promotions and community involvement on the Liberate Yourself / (drsimeonsweightlossdiet.co.nz) site. You can access the terms and conditions at any time at the bottom of the page.

Purchasing from drsimeonsweightlossdiet.co.nz

Liberate Yourself / drsimeonsweightlossdiet.co.nz provides shoppers with a quick, easy and secure way to purchase natural health products online. Products displayed on the site’s shopping areas can be purchased using secure online Visa and MasterCard transaction facility. Customers can be confident that all of their details are protected by the leading security mechanisms available and are ONLY used to fulfill your order. Liberate Yourself / drsimeonsweightlossdiet.co.nz does NOT hold on to cardholder information.
In order to complete a purchase you will be asked to become a member of Liberate Yourself / drsimeonsweightlossdiet.co.nz.co.nz. By registering as a member you will be able to purchase Liberate Yourself / drsimeonsweightlossdiet.co.nz products. Any order placed by you in the manner described on this website is an agreement by you to purchase a particular product at the advertised price (including delivery costs and other charges) specified on this website at the time you place your order. Orders are only accepted online and while stocks last. You acknowledge that, by placing an order, you are agreeing to pay for the total sum. Please note that products placed in the ‘shopping basket’ that are not paid for may be subject to change.

If the items you order are out of stock Liberate Yourself / drsimeonsweightlossdiet.co.nz will contact you to offer a refund or advise an alternative delivery date.

Capacity to contract

Orders can only be placed with Liberate Yourself / drsimeonsweightlossdiet.co.nz by persons with capacity to contract who are over the age of 18.

Pricing

All prices in the online shop are represented in New Zealand currency, NZD. All prices are inclusive of the New Zealand Government’s Goods and Services Tax (GST), currently set at 15% of the price of all products. All prices are correct at the time of publication; however we reserve the right to alter prices for any reason at any time.

Credit Card transactions are processed in New Zealand.

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

“DPS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect the security of your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as credit card numbers) over the internet, we protect it through the use of encryption using 168bit 3DES encryption. DPS is also certified AIS compliant.”

Shipping

Liberate Yourself / drsimeonsweightlossdiet.co.nz tries to keep delivery costs at a minimum and reserves the right to amend our rates from time to time – delivery is charged on a per parcel basis. Please ensure that you supply us with your full and correct shipping address. Liberate Yourself / drsimeonsweightlossdiet.co.nz will not, and cannot be responsible for orders that go missing when the customer has incorrectly advised us of their address.  Should you enter the wrong address, Liberate Yourself / drsimeonsweightlossdiet.co.nz is not obliged to re-send the order to the correct address at our expense. If you supply us with a false address we will not ship the goods. If you fail to supply a valid address after 14 days we will cancel your order.

Each purchase will be shipped as a separate order and cannot be combined. Liberate Yourself / drsimeonsweightlossdiet.co.nz cannot guarantee delivery times, but we do everything within our means to get the product to you in a timely fashion. All deliveries are made via NZ Post or NZ Couriers. If you are not at home to receive your parcel, a card will be left so you can pick it up from your closest post office. Deliveries are limited to New Zealand only.

New Zealand (Auckland non-rural) 1-3 business days
New Zealand (Rest of the country non-rural) 2-4 business days
New Zealand (rural) 3- 6 business days

Guarantee of safe arrival

If there is any damage to the package content, please contact Liberate Yourself / drsimeonsweightlossdiet.co.nz at info@drsimeonsweightlossdiet.co.nz and we will respond within 48 hours during weekdays.

Returns

Liberate Yourself / drsimeonsweightlossdiet.co.nz makes every effort to ensure the quality of our products and that your purchase arrives to you in good condition. If for any reason you experience a problem with your order please email us at info@drsimeonsweightlossdiet.co.nz and we will do our utmost to resolve any issue.

Liberate Yourself / drsimeonsweightlossdiet.co.nz stand by the quality of our products and if there is a problem please notify us in writing either by fax or email within 24 hours of receiving your order, where we will be happy to offer a replacement if appropriate. Please note we cannot refund postage and packaging unless goods are deemed to be faulty. However, misuse, unauthorized use or product tampering may prevent us from accepting return of product.

Currency

All prices at Liberate Yourself / drsimeonsweightlossdiet.co.nz are in New Zealand dollars.

International Delivery

At Liberate Yourself / drsimeonsweightlossdiet.co.nz we will deliver to customers in any country serviced by New Zealand Post. This includes several hundred countries worldwide. Your international order will be shipped by New Zealand Post first class insured airmail, with freight and handling charged at cost. Customers are responsible for any customs or taxes imposed on foreign orders. Your order will usually arrive at your international destination within 7-10 business days of dispatch delays beyond this time are usually caused by customs issues in the destination country. 
If parcels are delayed beyond 4 weeks we can start an insurance claims process and either resend or refund your order.

Customs

Before placing your order, please check with your local authorities, to ensure that there are no special requirements for importing health supplements. These requirements may include import duties or taxes. These costs are not the responsibility of Liberate Yourself / drsimeonsweightlossdiet.co.nz.

Customs regulations in most countries will allow the ‘personal importation’ of health supplements. However please ensure that any product you order is not prohibited in your own country. Please note that Liberate Yourself / drsimeonsweightlossdiet.co.nz. will not be held responsible for the replacement of any product that is confiscated by your country’s Customs Office.

Use of the Service

Your right to use the service is personal to you. You may not authorise others to use the service, and you are responsible for all of your own use of the service. The service’s content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Privacy

Liberate Yourself / drsimeonsweightlossdiet.co.nz never passes on, sells or distributes your information to anyone else. If you choose to join our mailing list we may email you with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list.

Copyright

Jarvis Health Ltd. is the owner of everything on this website, including the copyright in the layout and source code.. No part of this site may be copied, sold or used in any manner without the prior written consent of Jarvis Health Ltd

Disclaimer

This service provides general information about Liberate Yourself / drsimeonsweightlossdiet.co.nz  and the products and services we offer. The information contained in the service has been prepared solely for the purpose of providing information about Liberate Yourself / drsimeonsweightlossdiet.co.nz. Liberate Yourself / drsimeonsweightlossdiet.co.nz reserves the right to change, delete or move any of the material on the service at any time without notice.

Liberate Yourself / drsimeonsweightlossdiet.co.nz shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the service. This includes viruses alleged to have been obtained from the service, your use of or reliance on the service or any of the information or materials available on the service, regardless of the type of claim or the nature of the cause of action.

Applicable Law

This website is intended to be accessed by New Zealand residents. We make no representations about the compliance of this site with the laws of any other country. Therefore if you access this website outside of New Zealand you do so at your own risk and are responsible for complying with any laws where you access the website, or where information you publish or upload can be accessed.

When making a decision to purchase any of the products offered on this site it is your responsibility to ensure that your laws allow the importation of any of the items into your country prior to making the purchase.

Contact Details

The following options are available

Phone: Tuesday to Friday NZ Time 9.00am to 5.00pm
Saturday 9.30am to 1.00pm
0064 09 4463131
Fax: Anytime
0064 09 4463127
Email info@drsimeonsweighlossdiet.co.nz
Postal Liberate Yourself : Dr Simeons Weight Loss Diet
Jarvis Health Ltd
17 Clarence Street
Devonport
Auckland 0624
New Zealand 0624

Policy Changes

Any changes to this policy will be posted here.